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Payment still pending

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erviola26:
I made a payment request on April 10th and it's till pending. What's the problem?

admin:

--- Quote from: erviola26 on April 16, 2020, 12:00:29 AM ---I made a payment request on April 10th and it's till pending. What's the problem?

--- End quote ---

Hi,

Your payment will be sent within 2 hours from now.

erviola26:
payment says completed but i see nothing on paypal account. do i have to connect it first with a card to receive the money?

admin:

--- Quote from: erviola26 on April 17, 2020, 03:58:24 AM ---payment says completed but i see nothing on paypal account. do i have to connect it first with a card to receive the money?

--- End quote ---

Hi,

Your paypal account somehow denied the mass pay from us.
The reason code is 14764.
Please contact your paypal support for further assistance.

P.S. I have added your money back to your account already.

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