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Author Topic: Payment still pending  (Read 4332 times)

Offline erviola26

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Payment still pending
« on: April 16, 2020, 12:00:29 AM »
I made a payment request on April 10th and it's till pending. What's the problem?
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Offline admin

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Re: Payment still pending
« Reply #1 on: April 16, 2020, 05:12:04 AM »
Quote from: erviola26 on April 16, 2020, 12:00:29 AM
I made a payment request on April 10th and it's till pending. What's the problem?

Hi,

Your payment will be sent within 2 hours from now.
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Offline erviola26

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Re: Payment still pending
« Reply #2 on: April 17, 2020, 03:58:24 AM »
payment says completed but i see nothing on paypal account. do i have to connect it first with a card to receive the money?
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Re: Payment still pending
« Reply #3 on: April 20, 2020, 05:56:49 AM »
Quote from: erviola26 on April 17, 2020, 03:58:24 AM
payment says completed but i see nothing on paypal account. do i have to connect it first with a card to receive the money?

Hi,

Your paypal account somehow denied the mass pay from us.
The reason code is 14764.
Please contact your paypal support for further assistance.

P.S. I have added your money back to your account already.
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