CashTravel Community > Help & Support

Help with Payment

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Darkmist:
I am a newbie, and i have just earned my first 0.05$ and requested cashout via paypal, it shows that my cashout is completed, but i got no payment in my paypal account.. pls help admin

admin:

--- Quote from: Darkmist on June 10, 2017, 08:07:38 PM ---I am a newbie, and i have just earned my first 0.05$ and requested cashout via paypal, it shows that my cashout is completed, but i got no payment in my paypal account.. pls help admin

--- End quote ---

Hi, Darkmist

I have just checked our mass pay history.
And your money has been sent already, but your account somehow denied our mass payment.
The reason code is 3015.
Please refer to this link regarding to the reason code
http://cashtravel.info/forum/index.php/topic,8501.0.html

In order to solve this issue, you will need to contact your paypal support for further assistance.

P.S. I have added your money back to your account balance already.

Regards,
Admin

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