CashTravel Community

CashTravel Community => Help & Support => Topic started by: Darkmist on June 10, 2017, 08:07:38 PM

Title: Help with Payment
Post by: Darkmist on June 10, 2017, 08:07:38 PM

I am a newbie, and i have just earned my first 0.05$ and requested cashout via paypal, it shows that my cashout is completed, but i got no payment in my paypal account.. pls help admin

Title: Re: Help with Payment
Post by: admin on June 11, 2017, 01:55:31 AM

Quote from: Darkmist on June 10, 2017, 08:07:38 PM

I am a newbie, and i have just earned my first 0.05$ and requested cashout via paypal, it shows that my cashout is completed, but i got no payment in my paypal account.. pls help admin

Hi, Darkmist

I have just checked our mass pay history.
And your money has been sent already, but your account somehow denied our mass payment.
The reason code is 3015.
Please refer to this link regarding to the reason code
http://cashtravel.info/forum/index.php/topic,8501.0.html

In order to solve this issue, you will need to contact your paypal support for further assistance.

P.S. I have added your money back to your account balance already.

Regards,
Admin