CashTravel Community

CashTravel Community => Help & Support => Topic started by: jfonez on December 30, 2016, 09:04:09 AM

Title: Withdraw 11/27
Post by: jfonez on December 30, 2016, 09:04:09 AM

Hello, I don't believe I received my payment from Nov. 27th withdraw, as nothing has shown up in my Paypal.

Title: Re: Withdraw 11/27
Post by: admin on January 02, 2017, 03:08:38 AM

Quote from: jfonez on December 30, 2016, 09:04:09 AM

Hello, I don't believe I received my payment from Nov. 27th withdraw, as nothing has shown up in my Paypal.

Hi, jfonez

Your paypal account somehow denied the mass pay from us.
Check following thread for proof.
http://cashtravel.info/forum/index.php/topic,8212.0.html

Please check with your paypal support for further assistance.
And the denial code is 4002.

P.S. I have added your money back to your account balance already.

Regards,
Admin

Title: Re: Withdraw 11/27
Post by: jfonez on January 02, 2017, 01:38:07 PM

Ok thank you I will try again.

Title: Re: Withdraw 11/27
Post by: admin on January 04, 2017, 03:50:45 AM

Hi,

Please make sure that you have contacted Paypal support, otherwise it might deny again.