Author Topic: payment in question  (Read 5610 times)

Offline Conandgreat

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payment in question
« on: September 11, 2013, 12:54:07 PM »
admin please reply to this asap. Paypal is holding your latest payment to my account
(copy pasted from original email message)
Transaction date: Sep 12, 2013
Transaction amount: $0.05 USD
Your transaction ID: 8JV54566KJ469440N
Case number: PP-002-590-897-923

We recommend that you don’t ship the item until our investigation is
complete.  If you’ve already shipped the item, please log in to your PayPal
account and go to the Resolution Center to provide the shipping details.

In order to continue our investigation, we need some additional information
from you.

Here’s how to provide us the information we need:

1.  Log in to your PayPal account.
2.  Click “Resolution Center” near the top of the page.
3.  Click "Resolve" in the Action column to view the information we need.
4.  You can either fax or upload your documents to us.

You can fax your documents to us at: +1-402-537-5760

Please include a fax cover sheet that includes the email address registered
on your PayPal account and your case ID number.

Here’s how to upload your documents:

1.  Log in to your PayPal account.
2.  Click “Resolution Center” near the top of the page.
3.  Find your case under "Resolution Center cases," then click "Resolve"
next to the request for documentation.
4.  Click “Upload Files.”
5.  Click “Browse” to find the file you want to send, and then click
“Open.”
6.  Enter a title for the file.
7.  Select the type of evidence, and then click “Attach This File.”
8.  Attach any other files, and then click “Send Files to PayPal.”

Please provide this information within 7 days.

This payment will remain on hold and unavailable to you until we complete
our investigation. We will email you when we complete our investigation.

Yours sincerely,
PayPal


Offline admin

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Re: payment in question
« Reply #1 on: September 13, 2013, 09:38:41 AM »
admin please reply to this asap. Paypal is holding your latest payment to my account
(copy pasted from original email message)
Transaction date: Sep 12, 2013
Transaction amount: $0.05 USD
Your transaction ID: 8JV54566KJ469440N
Case number: PP-002-590-897-923

We recommend that you don’t ship the item until our investigation is
complete.  If you’ve already shipped the item, please log in to your PayPal
account and go to the Resolution Center to provide the shipping details.

In order to continue our investigation, we need some additional information
from you.

Here’s how to provide us the information we need:

1.  Log in to your PayPal account.
2.  Click “Resolution Center” near the top of the page.
3.  Click "Resolve" in the Action column to view the information we need.
4.  You can either fax or upload your documents to us.

You can fax your documents to us at: +1-402-537-5760

Please include a fax cover sheet that includes the email address registered
on your PayPal account and your case ID number.

Here’s how to upload your documents:

1.  Log in to your PayPal account.
2.  Click “Resolution Center” near the top of the page.
3.  Find your case under "Resolution Center cases," then click "Resolve"
next to the request for documentation.
4.  Click “Upload Files.”
5.  Click “Browse” to find the file you want to send, and then click
“Open.”
6.  Enter a title for the file.
7.  Select the type of evidence, and then click “Attach This File.”
8.  Attach any other files, and then click “Send Files to PayPal.”

Please provide this information within 7 days.

This payment will remain on hold and unavailable to you until we complete
our investigation. We will email you when we complete our investigation.

Yours sincerely,
PayPal



Hi,

Currently, Paypal limited my Paypal account. (As my account was originally registered in Canada and logged in Canada)
Now, I am in Nigeria for my business trip, still did not get back to Canada.

No worries.
Please give me some time to solve this issue with paypal.
I have already submitted the document that required by them.
Should be resolved shortly.

Regards,
Admin