Author Topic: payment to my paypal account in question  (Read 8385 times)

Offline Conandgreat

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payment to my paypal account in question
« on: September 11, 2013, 04:32:05 PM »
copy pasted from my email address inbox from paypal support

Your Action is Requested
----------------------------------------------------------------------


Dear Renante Rogador,

You have received a payment that we believe may not have been authorized by
the PayPal account holder.  Here are the details of the transaction we are
investigating:

-----------------------------------
Transaction Details
-----------------------------------


Buyer's name: CashTravel
Buyer's email: [email protected]
Transaction ID: 7PX38598LW2324346

Transaction date: Sep 12, 2013
Transaction amount: $0.05 USD
Your transaction ID: 8JV54566KJ469440N
Case number: PP-002-590-897-923

We recommend that you don’t ship the item until our investigation is
complete.  If you’ve already shipped the item, please log in to your PayPal
account and go to the Resolution Center to provide the shipping details.

In order to continue our investigation, we need some additional information
from you.

Offline admin

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Re: payment to my paypal account in question
« Reply #1 on: September 13, 2013, 09:39:38 AM »
copy pasted from my email address inbox from paypal support

Your Action is Requested
----------------------------------------------------------------------


Dear Renante Rogador,

You have received a payment that we believe may not have been authorized by
the PayPal account holder.  Here are the details of the transaction we are
investigating:

-----------------------------------
Transaction Details
-----------------------------------


Buyer's name: CashTravel
Buyer's email: [email protected]
Transaction ID: 7PX38598LW2324346

Transaction date: Sep 12, 2013
Transaction amount: $0.05 USD
Your transaction ID: 8JV54566KJ469440N
Case number: PP-002-590-897-923

We recommend that you don’t ship the item until our investigation is
complete.  If you’ve already shipped the item, please log in to your PayPal
account and go to the Resolution Center to provide the shipping details.

In order to continue our investigation, we need some additional information
from you.


Hi,

Currently, Paypal limited my Paypal account. (As my account was originally registered in Canada and logged in Canada)
Now, I am in Nigeria for my business trip, still did not get back to Canada.

No worries.
Please give me some time to solve this issue with paypal.
I have already submitted the document that required by them.
Should be resolved shortly.

Regards,
Admin

Offline Conandgreat

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Re: payment to my paypal account in question
« Reply #2 on: September 13, 2013, 11:17:50 AM »
thank you very much admin. God bless  ;D

Offline admin

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Re: payment to my paypal account in question
« Reply #3 on: September 14, 2013, 08:27:01 AM »
thank you very much admin. God bless  ;D

Hi, Conandgreat

It should be solved by now.

Regards,
Admin

Offline Conandgreat

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Re: payment to my paypal account in question
« Reply #4 on: September 15, 2013, 08:29:24 AM »
thanks admin until now no action yet...and i forgot i have another pending withdrawal  :)

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Re: payment to my paypal account in question
« Reply #5 on: September 16, 2013, 12:51:14 PM »
thanks admin until now no action yet...and i forgot i have another pending withdrawal  :)

Hi, Conandgreat

Wait til Paypal resolve it automatically.
Please be patient.
If there is any further problem, please let me know.

Regards,
Admin

Offline Conandgreat

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Re: payment to my paypal account in question
« Reply #6 on: September 16, 2013, 12:53:47 PM »
thanks, how about my latest pending withdrawal?should I wait also until the last payment will resolved again thanks admin

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Re: payment to my paypal account in question
« Reply #7 on: September 20, 2013, 09:34:16 AM »
thanks, how about my latest pending withdrawal?should I wait also until the last payment will resolved again thanks admin

Hi, Conandgreat

You can still make cashout request.

Regards,
Admin